AMERICAN CRS EQUIPMENT | AFTERMARKET SERVICES
RMA (In-House Repair)
A clear path from evaluation to repair.
Get technical support for rectifiers, control boards and components through our service-center network and dedicated full-time in-house repair team at our Wisconsin shop.
Repair support built around your equipment
Rectifiers & components
Send equipment details and symptoms so our team can review the repair request and next steps.
Dedicated in-house team
Our full-time Wisconsin repair team supports evaluation, approved repairs and operational checks.
Service-center support
Service centers around the country help coordinate the right repair path for your equipment.
What to expect
1. Request authorization
Fill out the form below and receive your shipping label. Contact techservice@americancrs.com or your sales rep to confirm, then ship.
2. Review the evaluation
Receive a repair quote and turnaround details for approval before repair work proceeds.
3. Repair & load test
Complete the approved repair and load testing before the equipment is returned.
Start a repair request
Contact technical service for return authorization and shipping instructions before sending equipment.
Let’s plan the right support.
What to send us
- Equipment make, model and serial number.
- Fault symptoms, alarm codes and operating conditions.
- Nameplate photographs and relevant drawings or documentation.
- Your company, contact information and requested timing.
Talk to technical service
Email techservice@americancrs.com to discuss your equipment and next steps.
24/7 lifetime customer support by email.